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Programme

Digital Transformation

Brands whose site, stack or setup was built for a smaller business and is now holding growth back.

Last reviewed
November 5, 2026
The problem

The site is slow, search and filtering are broken, apps have piled up, data can't be trusted, and every fix is a patch. The brand knows something big needs to change but not what, or in what order.

What you get

A clear end state, a roadmap to get there, and someone running the programme on the brand's side until it lands.

Why it matters

Why run it as one programme

Changes in the right order

Fixes that depend on each other are sequenced, so nothing gets rebuilt twice.

Fewer expensive mistakes

Platforms and partners are chosen against your needs, not a sales pitch.

Someone on your side

The programme is run from the brand's side, holding agencies and suppliers to the plan.

A defined finish line

You know what the end state looks like before the work starts.

What's included

  1. Phase one, the Ecommerce Audit: SEO, UX and UI review, tech stack and apps, GA4 and tracking, Meta and Google Ads, catalogue structure
  2. Strategy and a phased roadmap with a defined end state
  3. Partner and platform selection: build agencies, search, reviews, tracking, returns
  4. Overseeing delivery and testing each phase before the next starts
How it's delivered
Fixed programme
Scoped after the audit

Common questions

What does the engagement process look like?

Engagements typically start with a discovery conversation to identify the highest-leverage opportunities across ecommerce and digital marketing, then move into a flexible working arrangement built around agreed commercial outcomes rather than a long-term retainer lock-in.

How is ETTA different from an ecommerce marketing agency?

ETTA works as embedded strategic leadership rather than an outsourced execution team, setting direction across ecommerce and digital marketing as one connected strategy.

How much does it cost to work with ETTA?

ETTA's day rate is £800, with lower rates for longer engagements. Fractional leadership is usually one to two days a week on a rolling basis. Consultancy is billed by the day, and Digital Transformation is quoted as a fixed programme after the audit.